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FHTM FAQ - Questions & Answers


Please fill out the form below if you don't see your question below and we will answer it here ASAP. Thank you!


  • Where do I log into my Back Office?
    www.FortuneRep.com

  • What is my Back Office username and password?
    Call or email Rep support here

  • Once I make it to Regional, can I be sent back to a Managers position?
    No - once you make regional, you can never be demoted.

  • Where can I find a detailed compensation plan overview?
    Log into your FHTM back office: http://www.fortunerep.com
    Then click on the link that says: "Start Your Training Now"
    Then look in the middle of that document for: "Compensation Plan"

  • We have watched Scott Aguilar's PowerPoint presentation and LOVE it. We have prospects in the San Diego area and would like to send them to any meeting he is conducting in that area. Can't find it on the FHTM web site. Does he have a schedule of meetings?
    Yes Scott is Awesome! You can find his schedule here: www.TeamSoloSupport.com but only the home page of this site is available for public viewing. Contact Scott directly through FHTM for more information.

  • Exactly what is a CGU?
    Customer Generated Usage (CGU)
    An active IR may earn from 2% to 20% of the Customer Generated Usage of an active personal customer. Commissions paid for FHTM products and services may vary slightly due to the commission agreement FHTM has with a given provider. Qualifications for CGU are:
    Personal Level
    Will receive a percentage of all of his or her personal customers' products and services
    Level 1:
    1 IR
    Personally sponsored Manager and 3 active Personal Customer Points
    Levels 2 – 7:
    2 IR's
    Personally sponsored Managers and 5 active Personal Customer Points
    Level 8:
    3 IR's
    Personally sponsored Manager and 10 active Personal Customer Points

  • I can't log into any of my sites - invalid credentials keeps popping up - I can not access Office Assistant.
    You will need to contact rep support: 859.422.7008
    Representative Support agents are available from 8:30 AM - 6:30 PM EST, Monday through Friday.
    You may also e-mail Representative Support at repsupport@fhtm.net

  • Where can I find FHTM meeting schedules for my area?
    View the National FHTM Corporate Schedule here: www.fhtm.net/meetings.aspx
    View the California schedule (updated daily) here: http://www.teamsolosupport.com
    Note: only the home page of this site is available for public viewing

  • How do I know the point value of the products?
    Here's information about FHTM points:
    Customer Points (You may be asked to log in using your Fortune rep id and password)
    Customer Points Activation Timelines

  • I am a new rep I was wondering how the renewals work. If I am a regional manager and trainer coach, do I pay the manager renewal, regional renewal, and trainer renewal? Or do I only pay the regional and trainer renewal?
    You pay a Fortune renewal, which includes all levels every year. The trainer coach renewal comes up at the time you became a trainer coach every year.





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